University of Southern Indiana
College of Nursing and Health Professions
Educating health professionals for the 21st century.
FAQ's
Frequently Asked Questions
What kind of computer and Internet access do I need to take an on-line (Internet) class?
Can I use my MAC for nursing classes?
My instructor cannot open and read my e-mail attachments.
I am unable to access the Rice Library databases from my computer off campus.
How do I access my course home page?
What are the hours for the Charles E. Day Learning Resource Center?
Where can I find information for on-line testing?
How do I obtain the Orientation to On-line
Courses CD?
What kind of computer
and Internet access do I need to take an on-line (Internet) class?
For students using a personal computer, it is recommended that for optimum performance,
the computer be a Pentium III 500 MHz processor or higher with128 MB or more
of RAM. It is also recommended that students have a 16-bit sound card and speakers,
a 65,000-color video display card, an operating system of Windows 95, Windows
98, Windows ME, Windows 2000 or Windows XP. The computer should have Internet
Explorer 5.5 or later.
Using a computer that exceeds these specifications will provide you with better speed of access.
It will also be necessary to have an on-line service that provides Internet access and e-mail. For optimal viewing of video streams, we recommend using a cable modem, DSL (Digital Subscriber Line), ADSL, or satellite. These services may be purchased from a local telephone company or cable company and are all considered high speed acess.
Can I use my MAC
for nursing classes?
We do not recommend using a MAC for course work nor do we support MAC computers.
You can send and receive e-mail with your instructor and watch the audio/video
streams from some of the courses. But, because USI is mostly an IBM compatible
campus all of our instructors use IBM compatible computers. This makes e-mailing
your assessments or exchanging any files very hard. Also some software we use
is not MAC compatible.
My instructor
cannot open and read my e-mail attachments.
Many home computers are loaded with Works software and not Microsoft Office
Suite which includes Word, Excel, PowerPoint and Access. Special care must be
taken with a Works document so that others may open and read it.
The procedure is as follows: If your version of Works is not the newest available,
save your document as a Version 3 document. If you are working from Works 2000,
save your document as a Word document.
I am unable to
access the Rice Library databases from my computer off campus.
Most School of Nursing and Health Professions courses contain a link to the
library databases. If this link is unsuccessful, go into the databases from
the Rice Library Home page which is located at the following address http://www.usi.edu/library/library.htm
.
How do I access
my course home page?
All School of Nursing and Health Professions course pages are located on Blackboard.
To access your course pages, login to Blackboard by going to http://online.usi.edu/.
Click on the login button and type your username and password. Your courses
will appear on the far right under the box labeled "My Courses".
What are the hours
for the Charles E. Day Learning Resource Center?
The hours vary by term so please call the LRC at (812)465-1153 to find out the
current hours.
How do I find
help?
There is a help section on our web site. Consult it first to find answers. Next
you can visit the Frequently Asked Questions page or leave an e-mail message
at our Message Center. If the LRC is open, you may telephone us at (812)465-1153
or leave a voice mail message and we will return your call as soon as possible.
I have the n571
CD and I can't open the "Heart Sounds" presentation in Internet Explorer, what
do I do?
Put the CD in your computer.
When the auto run splash screen pops up, close it.
Open Internet Explorer, if it wants to connect to the Internet click on "work
off-line"
In Internet Explorer go to"file", "open" then "Browse" to the "pp" folder on
the CD.
Choose the heartsounds.htm file.
This will start the PowerPoint with the heart sounds.
This presentation does not have audio narration.
Where can I
find information for on-line testing?
For information for on-line testing, please click on the following link:
http://health.usi.edu/help/online_test_header.htm
How do I obtain
the Orientation to On-line Courses CD?
The Orientation to On-line Courses CD is intended to help you get started with
your on-line learning experiences in the School of Nursing and Health Professions.
It contains helpful information about the type of technology you will need to
access your course materials. We also provide some software programs that you
can easily download to your home computer. A CD is mailed to you upon acceptance
to a program, or you may get one from the LRC or the Distance Education Administrative
Assistant.