University of Southern Indiana

College of Nursing and Health Professions

Educating health professionals for the 21st century.


Welcome

Welcome to the Case Management Continuing Education Certification Program offered by the University of Southern Indiana.Case managers are assuming greater responsibility for coordinating quality, comprehensive, cost-effective health care. The Case Management Continuing Education Certificate Program offers case management education and networking opportunities to health care professionals through the use of the Internet and other distance education modalities.

Purpose and Objectives

The purpose of this certificate program is to offer health care professionals serving in a case management or similar role the opportunity to increase their case management knowledge and expertise in caring for clients in today's health care environment.

At the conclusion of this program, the participant will be able to:

  1. Present an overview of the case management process.
  2. Identify methods to coordinate services to meet client needs.
  3. Explain the financial aspects of case management.
  4. Integrate disease management and case management into the plan of care.
  5. Apply case management principles to clinical situations.

Course Content

The program will incorporate instructor assignments, web resources, and instructor feedback to augment the teaching process. Through the use of the Internet, the program provides you flexibility to complete the program in your own home and network with experts in the field while maintaining your current employment responsibilities.

Content in the Case Management Continuing Education Certificate Program is divided into six modules. Each module has several units that focus on specific principles of case management. The program includes the following modules and units.

The Standards of Practice for Case Management will be utilized throughout the program and may be obtained at the following link: Standards of Practice for Case Management

Introduction Tips on Taking an Internet Course
Study Skills
Test Taking
Module I Case Management Concepts
Unit 1: An Overview of Case Management
Unit 2: Role of Case Management
Unit 3: Standards of Care and Practice Guidelines for Case Managers
Module II Assessment
Unit 1: Case Selection and Assessment
Unit 2: Advancing Assessment – Communication, Cultural Competency and Confidentiality
Unit 3: Assessment – Funding of Necessary Healthcare Services
Module III Planning and Facilitation
Unit 1: Developing an Individualized Case Management Plan with Multi-disciplinary Teams
Unit 2: Patient Education and Use of Clinical Guidelines within the Plan of Care
Unit 3: Case Management Negotiations, Barriers to Implementing the Plan of Care, and Diverse Work Settings for Case Managers
Module IV Monitoring, Evaluation and Advocacy
Unit 1: Monitoring, Evaluation and Goal Achievement
Unit 2: Outcomes
Unit 3: Advocacy
Module V Legal and Ethical Aspects of Case Management
Unit 1: Establishing the Foundation for an Accountable Case Management Practice
Unit 2: Establishing the Foundation for an Ethical Case Management Practice
Unit 3: Challenges to the Delivery of an Accountable and Ethical Case
Management Practice
Module VI Case Management Practice Settings
Unit 1: Facility based Case Management: Acute Care; Skilled Nursing Facilities; Rehabilitation; Long Tern Acute Care
Unit 2: Community Based Case Management: Home Health Care; Geriatric Care Management; Disease Management, Workers Compensation
Unit 3: Certifications and Continuing Education for Case Managers
Evaluation Online Course Evaluation Form
Final Exam

Structure of the Units

Each unit outlines the required assignments and due dates. Assignments can be submitted to instructors through e-mail. You will also participate in a Listserv, a type of e-mail where messages are sent  for other class members and faculty to view. The Listserv is used as an asynchronous tool to create discussion sessions between participants, faculty and experts.

Each unit has the following components:

Overview

Objectives

Assignments

Instructor

Provided Information/Outline

Suggested Web Resources

Study Guide Questions

Case Studies (in selected units)

Self Test

Upon completion of each module, a 10 mutiple choice question self test has been developed. The questions will be very similar to the questions on the final exam. Upon completion of the self test, you can review the answers and rationale.

"Ask the Experts"

The National Case Management Advisory Board serve as the program reviewers. In additional to providing current updates on case management, members of the board will answer your questions through a Listserv conferencing system.

Additional Instruction

To assist you with the design of this program, we have developed a study and test taking review. This review consists of three mini-sessions that will cover the highlights of participating in an Internet program, study skills and test-taking tips.

Comprehensive Exam

After completion of all of the modules, a comprehensive exam will be administered. The exam will consist of 100 multiple choice questions testing content presented in each of the six modules. A passing score of 75% must be achieved to complete the certificate program. The exam is taken electronically through the Internet site. Instructions will be provided by the program manager during the course.

Contact Hours

Upon completion of all assignments, passing a comprehensive exam, and completing a program evaluation,  a certificate of completion of the continuing education program will be awarded.   Nurses will receive 48 continuing education contact hours. The Indiana State Nurses Association (ISNA) has approved the University of Southern Indiana as a provider of continuing education in nursing. The Commission on Accreditation of the American Nurses Association Credentialing Center accredits the ISNA as a provider of continuing education on nursing.

Social Workers will receive 40 CEU's. The University of Southern Indiana has been approved as a provider of continuing education. Application has been made for 40 CCM clock hours from the Commission for Case Manager Certification (CCM).

Certified Case Managers will receive 40 clock hours from the Commission for Case Manager Certification (CCM).



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